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Corporate Records Management Branch


 

255 - CORRESPONDENCE MANAGEMENT


Records relating to the control and tracking of correspondence.  This includes the establishment of policies and guidelines on the format, terminology and style of outgoing correspondence, as well as the referral and tracking of incoming correspondence.

Record types include paper and electronic correspondence.

For forms management, see primary 285.
For information services, see primaries 295 to 338.
For ministry manuals, see primary 195.
For postal delivery logbooks, see secondary 375-06.
For reply letters for referred executive correspondence, see primary 280.
For signing authorities, see primary 265.

non-OPR NOTE: Offices will retain non-OPR copies of records for: SO nil DE

Primary-
Secondary
Records Series   OPR  
PIB/PUR
   A SA FD  
255-00 Policy and procedures   SO 5y FR  
255-01 General   CY+2y nil DE  
255-04 Correspondence guidelines   SO+1y nil DE  
255-05 External standards   SO+1y nil DE  
255-06 Plain language   SO+1y nil DE  
255-07 Gender inclusive language   SO+1y nil DE  
255-20 Correspondence projects

SO = when project is completed

  SO+1y nil DE  
•255-30 Correspondence tracking
(electronic records)

•9y =  This is consistent with the retention period for executive briefing notes and correspondence referral replies, which are classified under primary 280 or in the relevant ORCS.

NOTE:  Secondary -30 covers the tracking of incoming correspondence that has been referred for a reply.  It may also be used to track other types of records (e.g., briefing notes, Treasury Board submissions, and internal policies).  'Correspondence tracking systems include CLIFF.

  CY+9y nil DE PIB


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